Description
Join a leading luxury brand as a Customer Service Associate, delivering exceptional service to customers and retail partners nationwide. This entry-level opportunity offers comprehensive training, professional development, & hybrid flexibility after onboarding.
Who You Are
- You have a high school diploma; college education is preferred
- No prior related experience required
- You are articulate, friendly, dependable, & customer-focused
- You have strong communication, multitasking, & organizational skills
- You are comfortable with computers, Microsoft Office, & learning ERP systems
- You are detail-oriented, coachable, & able to learn new information quickly
What You’ll Do
- Handle high-volume inbound calls and written customer inquiries
- Enter customer information, process payments, & review service estimates
- Assist with administrative tasks, internal requests, & workflow coordination
- Learn luxury watch products, service policies, & internal systems
- Meet customer service quality, productivity, & first-call resolution goals
What Success Looks Like
- Customers receive warm, professional, & efficient service
- Inquiries are resolved accurately with strong attention to detail
- You consistently meet service standards and contribute to team success
Salary Range: $50,000 - $52,000 (annually based on experience)
Location: Dallas, TX (Hybrid)
To protect applicants, please note that this job is posted only on LinkedIn.com and Gainor.net. Postings on any other sites have not been approved by our company and may be fraudulent.
Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirement and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.
