Having been trained by Disney, with experience working at top hospitality destinations in Dubai, Bahamas, and the US, Ivan excels at delivering world-class customer service experiences. For Gainor, he recruits, trains, and manages the customer service centers of some of the highest-profile and highest-security locations in New York City. He possesses an innate ability to identify and manage candidates who consistently conduct themselves with the highest levels of professionalism and customer service.
Ivan is a native New Yorker from Queens who enjoys traveling with his family all over the world, kickboxing, and baking a wide range of desserts. He celebrates by vacationing with his wife and son, coaching baseball, and going to Mets games.