Description
Our client, a world-class strategic financial services firm, is seeking a Receptionist who will contribute to an environment defined by expertise, inclusivity, and a passion for elevating client experiences. This firm prides itself on its collaborative environment and great work/life balance. This position is on site at their beautiful Midtown, Manhattan office.
Who You Are
- A service‑oriented professional who thrives in a fast‑paced, people‑facing environment
- Skilled at managing competing priorities while maintaining warmth, clarity, and professionalism
- Confident communicating with individuals at all levels, including senior leadership
- Comfortable acting as the central hub for information, coordination, and guest experience
- Adept with MS Office and quick to learn new systems
- Someone who brings sound judgment, urgency, and a polished presence to every interaction
- Experienced in reception, customer service, administrative support, hospitality, or related fields
- Bachelor’s degree preferred but not required
What You’ll Do
- Serve as the primary point of contact for employees, visitors, and clients entering the office
- Oversee guest check‑in, ensure proper routing, and communicate arrivals to internal teams
- Manage a multi‑line phone system, screen sales outreach, and direct calls appropriately
- Coordinate conference room bookings, catering needs, and scheduling requests in partnership with administrative and café teams
- Use MS Office daily for calendars, room reservations, and internal communications
- Support cross‑departmental projects and assist with ad hoc tasks as needs arise
- Provide concierge‑style support including dining reservations, car service coordination, and other executive requests
- Maintain subscriptions and office resources such as newspapers and magazines
- Direct employees to Security, Helpdesk, Facilities, or HR contacts when needed
- Partner closely with the Founder/CEO’s Office, Executive Support Team, and administrative colleagues
What Success Looks Like
- A seamless, welcoming front‑of‑house experience for all visitors and employees
- Strong relationships with senior leaders, administrative partners, and cross‑functional teams
- A front desk that operates as an organized, reliable, and highly professional command center
- Proactive problem‑solving and the ability to anticipate needs before they arise
- Consistent follow‑through, polished communication, and a reputation for dependability
- A growing understanding of the firm’s operations and the ability to take on responsibilities beyond core reception duties
Salary Range: $65,000 – 70,000 annually, based on experience
Location: New York, NY
Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.
