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Guest Services Coordinator

This job posting was marked by employer as filled and is probably no longer available
Gainor Staffing
Published
February 9, 2023
Location
New York, NY, United States of America
Category
Job Type

Description

Our client is an industry-leading law firm based in NYC. They are seeking a Guest Services Coordinator to support the Concierge team. The position is fully on site at their headquarters in Midtown, Manhattan. The position is temporary, with an estimated assignment length of 6 months. 

Job Details 

  • Greet visitors and provide seamless experience to VIP clients 
  • Act as concierge for client requests regarding general information, meals, and gifts 
  • Provide options for restaurants, place orders, and ensure meal delivery 
  • Respond to gift requests, offer options, place orders, and ensure receipt of gift 
  • Seamlessly liaise between clients, team members, restaurants, and retailers 
  • Maintain stock of and place orders for various inventories 
  • Train new staff members on department processes and procedures 
  • Pay rate: $28-30 per hour, based on experience 
  • Time Commitment: 6 months, full time 

Skills and Qualifications 

  • 2+ years’ experience in concierge, guest services, or similar position in luxury hospitality 
  • Personable and customer service oriented 
  • Deep working knowledge of NYC trendy restaurants and luxury gift ideas 
  • Tech savvy and familiar with front-of-house software 
  • Punctual, reliable, and professional, with excellent sense of follow-up 
  • Able to troubleshoot and think on your feet to resolve issues as they arise 
Apply
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